

You’d love to take a quick trip, but what about your beloved pet at home…?
When pet owners are away from home, it’s common to ask family or friends to look after their pets, or to leave them at a pet hotel.
But if your pet is shy and doesn’t do well in new environments, or has an active personality and can’t adjust to life in a cage at a pet hotel, an pet sitter‘s in-home care service might be a great new option for you.
What is a pet sitter?
A pet sitter (Pet Sitter) is someone who provides pet care services at the pet owner’s home or the sitter’s own home.
This is already a common service in Western countries, where it’s standard to find and book available pet sitters nearby through major platforms like Rover and PetBacker.
In Japan, “Fluv, pet sitter SOS, Orange pet sitters” are popular pet sitter platforms trusted by many pet owners.


Many pet owners highly recommend pet sitter services. Fluv is Japan’s most convenient, cost-effective, and trusted pet sitter platform. Fluv has over 8,000 pet sitters across Asia who have received American-style pet sitter training and passed rigorous screening.

What does a pet sitter do?
• In-home care
A pet sitter visits the owner’s home to take care of their pet.
Services include: preparing and serving meals, cleaning and organizing the living environment, playtime, and reporting to the owner.
Features: You can invite the pet sitter to your home in advance so they can meet your pet and get familiar with the environment. This is the ideal service for cats that don’t like going out or dogs with limited mobility.
No matter which service you use, pet sitters always take photos of your pet and send reports to the owner, so you can see how your pet is doing even when you’re away from home!
Whether your pet stays at home or at the sitter’s home, they’ll be cared for with love and attention ◎

Top pet sitters in Shinagawa
Nagisa Matsumoto


I was a member of an animal welfare organization in Tokyo from June 2016 to December 2024. From October 2018, I worked as the manager of a rescue cat shelter, caring for around 200 rescue cats. I also have 4 cats of my own, and there’s a dog at my family home. I love all animals! ☆ Category 2 Animal Handling Business ☆ Category 1 Animal Handling Business ☆ Certified Companion Animal Care Manager Level 2. Currently studying for a pet sitter certification.
- Reviews: 🌟🌟🌟🌟🌟
- Price: 💰 From ¥5,000 / 30 min
- Services:
- 🐶 Services for dogs
- Health check, walks, meals, water refill, playtime, litter box cleaning
- Meal-only visits available from 30 minutes
- Visits including walks available from 60 minutes
- 🐱 Services for cats
- Health check, meals, water refill, playtime, litter box cleaning (refilling, replacing, and cleaning cat litter)
- ✔️ Every step is documented with photos (bath time, feeding, mealtime, litter box, hydration, etc.)
- ✔️ Care and feeding are tailored to your requests
- ✔️ For first-time clients, we’ll visit your home before the pet sitting day to confirm service details and arrange key handoff (30 min–1 hour)
- Service area: Shinagawa
- Booking link: https://fluv.com/profiles/kRikmzfQnoTrrZkTd88qZwpwN2E2?action=share&openExternalBrowser=1
Is a pet hotel, pet sitter, or in-home pet boarding right for my pet?

How to choose a pet hotel or pet sitter for your dog:
| Yes | No | |
| Does your pet get lonely easily? | 24-hour companion pet sitter | Pet hotel |
| Does your pet get along with other pets? | Pet hotel | One-on-one pet sitter |
| Has your pet been spayed/neutered and vaccinated? | Pet hotel | One-on-one pet sitter |
| Can your pet adapt to new environments? | Pet hotel | In-home pet sitter |
| Has your pet been crate trained? | Pet hotel | In-home pet sitter or cage-free pet hotel |
| Does your pet have a medical history such as heart disease or skin conditions? | One-on-one pet sitter with veterinary assistant experience | Pet hotel |
| Does your pet need special care such as medication, eye drops, or subcutaneous injections? | Pet sitter with veterinary assistant experience | Pet hotel |
| Does your pet need to learn socialization and interaction with other pets? | Multi-pet household friendly pet hotel | Pet sitter |
| Is your pet under 1 year old or over 7 years old? | One-on-one pet sitter specializing in puppies or senior dogs | Puppy-friendly pet hotel or animal hospital |
| Does your pet need 24-hour surveillance cameras? | Pet hotel | Pet sitter |
| Does your pet need to sleep with someone? | Pet hotel | Pet sitter |
| Does your pet need walks? | Pet sitter | Pet hotel |
| Does your pet need regular health checks and photo reports? | Pet sitter | Pet hotel |
| Does your pet need insurance coverage? | Book through a pet sitter platform | Pet hotel |
| Are you on a budget? | Pet sitter | Pet hotel |

How to choose a pet hotel, cat-only hotel, or pet sitter for your cat:
| Yes | No | |
| Does your pet feel anxious when going out? | In-home pet sitter | Pet hotel |
| Does your pet get along with other pets? | Pet hotel | Pet sitter |
| Has your pet been spayed/neutered and vaccinated? | Pet hotel | One-on-one pet sitter |
| Can your pet handle going out or a change in environment? (Without losing appetite or becoming unwell) | Pet hotel | In-home pet sitter |
| Does your pet have a medical history such as heart disease, skin conditions, or kidney disease? | One-on-one pet sitter with veterinary assistant experience | Pet hotel |
| Does your pet need special care? (Medication, eye drops, subcutaneous injections, etc.) | Pet sitter with veterinary assistant experience | Pet hotel |
| Does your pet need to learn socialization and interaction with other pets? | Multi-pet household friendly pet hotel | Pet sitter |
| Is your pet under 1 year old or over 7 years old? | One-on-one pet sitter specializing in kittens or senior cats | Kitten-friendly pet hotel or animal hospital |
| Do you need 24-hour surveillance cameras? | Pet hotel | Pet sitter |
| Do you need regular health checks and photo reports? | Pet sitter | Pet hotel |
| Does your pet need insurance coverage? | Book through a pet sitter platform | Pet hotel |
| Are you on a budget? | Pet sitter | Pet hotel |
| Do you have surveillance cameras at home? | In-home pet sitter | Pet sitter or pet hotel |
| Does your pet eat raw food, fresh food, or canned food? | Pet sitter or pet hotel | Pet sitter or pet hotel |
| Do you have an automatic feeder? | In-home pet sitter for regular dry food refills | Pet hotel |
| Do you have multiple pets? | In-home pet sitter | Pet hotel |
| Do you have privacy concerns at home? | Pet hotel | An in-home pet sitter is better suited to cats’ natural habits |
Pricing information
| Service duration | Price per visit | Additional fees | |
| In-home pet sitter | 30 min | ¥4,000–¥6,500 | Price doubles for 5 or more pets |
| Home-based pet boarding | 8 hours or more | ¥3,000–¥6,000 | Additional fee of ¥500–¥4,500 based on weight |
Frequently asked questions about pet sitters
1. How does the sitter get into my home when I’m away?
During the pre-visit, the sitter comes to your home early to meet your pet for the first time and check the location of care essentials like food bowls, litter boxes, and cleaning supplies. They also get to know your pet’s personality. During this visit, you can discuss key handoff arrangements with the sitter. Typically, owners hand over keys through their building’s concierge.
2. How are pet sitters selected? Is it safe to trust a stranger?
Fluv’s pet sitters are animal lovers with pet care or volunteer experience who undergo identity verification and training before registering as pet sitters. Owners can check sitter ratings and reviews through Fluv’s review system, making it easy to choose a sitter you can trust with confidence.
3. My pet is very shy around strangers—is it still okay to use a pet sitter?
If your pet is shy and takes time to warm up, the pre-visit allows your pet and the sitter to meet for the first time and build trust. If you still have concerns, you and the sitter can discuss together whether this type of care is the right fit.
If your pet is aggressive, a pet sitter service may not be suitable. This is not only to protect the sitter, but also to prevent accidents caused by your pet becoming overly stressed.
4. My pet needs medication or wound care—can a pet sitter help with that?
If you have special needs, you can book a pet sitter with medical care skills. You can also communicate with the sitter in advance when making your booking to share all the medical care details.
Pet sitter in-home care video



Protecting the bond between you and your cat
Because cats can’t speak for themselves, the care you choose as their owner means everything.
That’s why your beloved family member deserves a trusted cat sitter.
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