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Legal Operation Details


Is this platform legally operated?

Yes! Fluv is a legally registered tech platform in Taiwan. The full company name is Coai Creative Technology Inc. For more details, please refer to our User Agreement.

Are the services on the platform legal?

Yes! Fluv signs an intermediary agreement with all service providers. Pet care services at home are not classified as “specific pet businesses,” but all providers must report their own income for tax purposes and comply with Taiwan’s Animal Protection Law. See the official government document here.

Do service providers need a special pet business license?

Currently, Fluv does not offer services that require a special pet business license. According to Taiwan's Regulations on Specific Pet Industry, Article 4:

Breeding, trading, or boarding (collectively referred to as "specific pet industries") must meet at least one of the following criteria and have at least one full-time qualified personnel without disqualifying records:
  • 1. Hold a veterinary license or livestock technician certificate.
  • 2. Graduated from a vocational or higher-level school majoring in livestock, veterinary, aquatic, or animal-related fields.
  • 3. Completed over 200 hours of relevant training with certification.
  • 4. Have more than 3 years of hands-on experience at the business location.

Fluv does not currently allow paid pet boarding services, and this is clearly stated in our intermediary agreement.

Legal Supplementary Note: How the Competent Authority Determines a "Boarding Business Operator"

According to the competent authority's current interpretive rulings, the criteria for recognizing a specific pet boarding business require carrying out the activity at a "fixed place of business" in a manner that is "frequent, repeated, and conducted for profit."

This determination logic, as confirmed with the competent authority, actually originates from discussions held at a legal symposium of the High Administrative Court.

At that symposium, the High Administrative Court had already clearly stated that the absolute objective precondition for classifying someone as an "operator" within a residence is that "an individual keeps a large number of specific pets and engages in the activity repeatedly."

However, the competent authority has not yet established any clear quantitative standards (such as a maximum number of animals or days) for the punitive elements of "frequent, repeated" conduct or "keeping a large number" of pets:

  • There is therefore currently no clear constitutive element consistent with the spirit of Judicial Yuan Interpretation No. 313: under this interpretation, when restricting people's rights or imposing administrative penalties, the constitutive elements of the penalty and the scope of authorization must be foreseeable and clearly defined.
  • Lack of a physical business-premises element: an individual providing one-on-one, small-scale care within a "private residence" does not, objectively, have the scale of a commercial pet boarding facility or its high-density environmental impact.
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